Is CVE-2020-2500 actively exploited?

CVE-2020-2500 has no public evidence of in-the-wild exploitation as of 2024-11-21.

What is the CVSS score for CVE-2020-2500?

CVE-2020-2500 has a CVSS score of 9.8 (CRITICAL severity). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

How do I patch CVE-2020-2500?

Patch guidance is available from qnap security advisories. CVEDatabase generates AI-assisted remediation guidance on demand for CVE-2020-2500.

Fix CVE-2020-2500 - CRITICAL qnap helpdesk

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

CVSS Metrics

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector: network
Complexity: low
Privileges: none
User Action: none
Scope: unchanged
Confidentiality: high
Integrity: high
Availability: high
Weaknesses: CWE-284 CWE-321 CWE-798 · Hard-coded Credentials CWE-798 · Hard-coded Credentials

Metadata

Primary Vendor: QNAP
Published: 7/1/2020
Last Modified: 11/21/2024
Source: NIST NVD
Note: Verify all details with official vendor sources before applying patches.

CVE-2020-2500

Description

CVSS Metrics

Metadata

Affected Products

Remediation Guidance

Executive Summary