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SysAid 20.4.74 allows XSS via the KeepAlive.jsp stamp parameter without any authentication.
Use CWE-79, Sysaid vendor hub and Sysaid product page to widen CVE-2021-31862 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2023-47246, CVE-2025-2776 and CVE-2025-2775 for nearby disclosures in the same product family.