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A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.
Use CWE-89, Sysaid vendor hub and Sysaid product page to widen CVE-2021-43971 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2023-47246, CVE-2025-2776 and CVE-2025-2775 for nearby disclosures in the same product family.