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In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
Cite this page
CVE-2021-44886. CVEDatabase.com. Retrieved 1 May 2026. https://cvedatabase.com/cve/CVE-2021-44886
Use Zammad vendor hub and Zammad product page to widen CVE-2021-44886 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2026-34724, CVE-2026-34723 and CVE-2026-34719 for nearby disclosures in the same product family.