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SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.
Use CWE-79, Sysaid vendor hub and Help Desk product page to widen CVE-2022-40324 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2022-40325, CVE-2022-40323 and CVE-2022-40322 for nearby disclosures in the same product family.