Is CVE-2023-31597 actively exploited?

CVE-2023-31597 has no public evidence of in-the-wild exploitation as of 2025-01-22.

What is the CVSS score for CVE-2023-31597?

CVE-2023-31597 has a CVSS score of 6.5 (MEDIUM severity). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N.

How do I patch CVE-2023-31597?

Patch guidance is available from zammad security advisories. CVEDatabase generates AI-assisted remediation guidance on demand for CVE-2023-31597.

CVE-2023-31597 - remediation guidance & executive summary

Description

An issue in Zammad v5.4.0 allows attackers to bypass e-mail verification using an arbitrary address and manipulate the data of the generated user. Attackers are also able to gain unauthorized access to existing tickets.

CVSS Metrics

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Attack Vector: network
Complexity: low
Privileges: none
User Action: none
Scope: unchanged
Confidentiality: low
Integrity: low
Availability: none
Weaknesses: CWE-863 · Incorrect Authorization CWE-863 · Incorrect Authorization

Metadata

Primary Vendor: ZAMMAD
Published: 5/18/2023
Last Modified: 1/22/2025
Source: NIST NVD
Note: Verify all details with official vendor sources before applying patches.

Affected Products

zammad : zammad

Remediation Guidance

Executive Summary

Cite this page

CVE-2023-31597. CVEDatabase.com. Retrieved 1 May 2026. https://cvedatabase.com/cve/CVE-2023-31597

View on NIST NVD

CVE-2023-31597 vulnerability