Is CVE-2024-57727 actively exploited?

CVE-2024-57727 has no public evidence of in-the-wild exploitation as of 2025-11-04.

What is the CVSS score for CVE-2024-57727?

CVE-2024-57727 has a CVSS score of 7.5 (HIGH severity). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

How do I patch CVE-2024-57727?

Patch guidance is available from simple-help security advisories. CVEDatabase generates AI-assisted remediation guidance on demand for CVE-2024-57727.

Which products are affected by CVE-2024-57727?

1 product: simple-help simplehelp.

Fix CVE-2024-57727 - HIGH simple-help simplehelp

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

CVSS Metrics

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Attack Vector: network
Complexity: low
Privileges: none
User Action: none
Scope: unchanged
Confidentiality: high
Integrity: none
Availability: none
Weaknesses: CWE-22 · Path Traversal CWE-22 · Path Traversal

Metadata

Primary Vendor: SIMPLE-HELP
Published: 1/15/2025
Last Modified: 11/4/2025
Source: NIST NVD
Note: Verify all details with official vendor sources before applying patches.

CVE-2024-57727

Description

CVSS Metrics

Metadata

Affected Products

Remediation Guidance

Executive Summary