Is CVE-2025-48473 actively exploited?

CVE-2025-48473 has no public evidence of in-the-wild exploitation as of 2025-07-11.

What is the CVSS score for CVE-2025-48473?

CVE-2025-48473 has a CVSS score of 5.3 (MEDIUM severity). Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X.

How do I patch CVE-2025-48473?

Patch guidance is available from freescout security advisories. CVEDatabase generates AI-assisted remediation guidance on demand for CVE-2025-48473.

Which products are affected by CVE-2025-48473?

1 product: freescout freescout.

CVE-2025-48473 - remediation guidance & executive summary

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.

CVSS Metrics

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Attack Vector: network
Complexity: low
Privileges: low
User Action: none
Confidentiality: undefined
Integrity: undefined
Availability: undefined
Weaknesses: CWE-863 · Incorrect Authorization

Metadata

Primary Vendor: FREESCOUT
Published: 5/29/2025
Last Modified: 7/11/2025
Source: NIST NVD
Note: Verify all details with official vendor sources before applying patches.

CVE-2025-48473

Description

CVSS Metrics

Metadata

Affected Products

Remediation Guidance

Executive Summary