FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.
Use CWE-841, Freescout vendor hub and Freescout product page to widen CVE-2025-48477 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2026-28289, CVE-2026-32754 and CVE-2026-40498 for nearby disclosures in the same product family.