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FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the cross-site scripiting (XSS) vulnerability is caused by the lack of input validation and sanitization in both \Session::flash and __, allowing user input to be executed without proper filtering. This issue has been patched in version 1.8.180.
Use CWE-79, Freescout vendor hub and Freescout product page to widen CVE-2025-48486 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2026-28289, CVE-2026-32754 and CVE-2026-40498 for nearby disclosures in the same product family.