Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
CVSS Metrics
- Vector
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
- Attack Vector
- network
- Complexity
- low
- Privileges
- low
- User Action
- none
- Scope
- unchanged
- Confidentiality
- low
- Integrity
- low
- Availability
- none
- Weaknesses
- CWE-639
Metadata
- Primary Vendor
- UNKNOWN
- Published
- 1/31/2026
- Last Modified
- 2/3/2026
- Source
- NIST NVD
- Note: Verify all details with official vendor sources before applying patches.
Affected Products
No affected products information available.
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