FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Cite this page
CVE-2026-32752. CVEDatabase.com. Retrieved 1 May 2026. https://cvedatabase.com/cve/CVE-2026-32752
Use CWE-284, Freescout vendor hub and Freescout product page to widen CVE-2026-32752 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2026-28289, CVE-2026-32754 and CVE-2026-40498 for nearby disclosures in the same product family.