Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.
Cite this page
CVE-2026-34837. CVEDatabase.com. Retrieved 1 May 2026. https://cvedatabase.com/cve/CVE-2026-34837
Use CWE-862, Zammad vendor hub and Zammad product page to widen CVE-2026-34837 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2026-34724, CVE-2026-34723 and CVE-2026-34719 for nearby disclosures in the same product family.