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FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.
Use CWE-639, Freescout vendor hub and Freescout product page to widen CVE-2026-39384 into its surrounding weakness, vendor, and product context.
Compare it with CVE-2026-28289, CVE-2026-32754 and CVE-2026-40498 for nearby disclosures in the same product family.